The City of Elk Grove is committed to protecting the privacy of the individuals utilizing the City's website. However, personal information submitted to the City's website may be subject to disclosure pursuant to various California laws, including, but not limited to, the Information Practices Act of 1977 (Civil Code Section 1798 et seq.), the California Civil Discovery Act of 1986 (Code of Civil Procedure Sections 2016-2036), the California Public Records Act (Government Code Section 6250 et seq.), Government Code Sections 11015.5 and 11019.9, and with other applicable laws pertaining to information privacy. The City may share such information with other government agencies if: (1) the information relates to that agency; (2) to protect the interests of others; (3) to protect and defend the rights or property of the City of Elk Grove; or (4) as otherwise provided by state or federal law.
- The Internet Protocol Address and domain name used;
- The type of browser and operating system you used;
- The date and time you visited this site;
- The web pages, downloaded files or services you accessed at this site; and
- The website you visited prior to coming to this website.
This information is collected for statistical and site management purposes. The City's website uses software programs to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, the City's website employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Raw data logs are used for no other purposes. The City of Elk Grove does not sell any personal information to a third party.
The City's website also contains links to other sites. Please be aware that the City is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the City's website.
The City of Elk Grove does not collect any personal information for commercial marketing. The City will not send you unsolicited email regarding any commercial offers or advertisements at any time.
Further, unless a particular web page on the City's website indicates that encryption technology is being used, the user should not assume that information uploaded through that web page to the City's web server will be treated as confidential. If a user submits information to the City's server through a web page containing visible indicators of active encryption technology, the City of Elk Grove shall not be held liable for any injury caused by the disclosure of that information, whether caused by security breach, accident, inadvertence or any other act resulting in disclosure.
The City of Elk Grove attempts to maintain the highest accuracy of content of its web site. Any errors or omissions should be reported for investigation.
The City of Elk Grove makes no claims, promises, or guarantees about the absolute accuracy, completeness or adequacy of the contents of this website and expressly disclaims liability for errors and omissions in the contents of this web site. No warranty of any kind, implied, expressed, or statutory, including, but not limited to, the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, is given with respect to the contents of this website or its hyperlinks to other internet resources.
Reference in this web site to any specific products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the City of Elk Grove, or its employees or agents.
Web site Online Forms
By filling out a web form, you are sending us personal information (i.e. your name, address, email address or other information). We store this information in order to respond to or process your request or otherwise resolve the subject matter of your submission.
Certain information that you provide us is subject to disclosure under the California Public Records Act or other legal requirements. This means that if it is specifically requested by a member of the public, we are required to provide the information to the person requesting it. We may share personally identifying information with other City of Elk Grove departments or agencies in order to respond to your request. In some circumstances we also may be required by law to disclose information in accordance with the California Public Records Act or other legal requirements.
City of Elk Grove Mobile App
The City of Elk Grove is using SeeClickFix, an online and mobile service request system, to power its mobile app and reporting forms. SeeClickFix is an application that allows Elk Grove citizens to report non-emergency related issues to the county. SeeClickFix can be used via the web on a desktop computer, laptop, mobile phone, or tablet.
SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.
This Privacy and Use Statement is subject to change without notice.