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Report a problem

Request City services or report problems like potholes, roadside litter, streetlight outages, storm drain issues, sign problems, code violations, and more. You can include pictures, videos, and detailed descriptions.

SeeClickFix is not monitored 24/7. Urgent infrastructure issues should be reported to the City’s 24-hour Hotline at (916) 687-3005. Examples of urgent issues include flooding, fallen tree/branches in the roadway, dark traffic signal, or Stop sign down/missing. Issues related to public safety should be reported directly to the Elk Grove Police Non-Emergency Line at (916) 714-5115 or if an emergency call 911.

Submit each issue separately and make sure the address you're providing is the location of the issue being reported.

Missed pick up, billing questions, or need a new can?

Call Republic Services (916) 635-2500

Find your garbage day, or look up how to dispose of items


View frequently asked questions about garbage and recycling

Email the Recycling and Waste division

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Report issues online such as abandoned vehicles, graffiti, illegal dumping, and more.


8401 Laguna Palms Way
Elk Grove, CA 95758

Monday through Friday
8:00am to 5:00pm


Business Hours

Monday through Friday
8:00am to 5:00pm

(916) 691-CITY (2489)
TTY: 888-435-6092
Relay Service 711

After Hours

Emergencies: 911
Non-Emergency Police: (916) 714-5115
Public Works Emergencies: (916) 687-3005



Department/Division Webpage Email Phone Fax

Animal Services

Visit Webpage Email Animal Services (916) 687-3042  


Visit Webpage Email Building
Email Inspections
(916) 478-2235
(916) 478-2225
(916) 691-4757


Business License
  Email the Cashiers (916) 627-3279
or (916) 478-2211

City Attorney's Office

Visit Webpage Email the Attorney's Office (916) 478-3615  

City Clerk

Visit Webpage Email the City Clerk (916) 478-3635  

City Council

Visit Webpage Email the City Council (916) 478-2201  

City Manager

Visit Webpage Email the City Manager (916) 478-2200  

Code Enforcement

Visit Webpage Email Code Enforcement (916) 687-3023  


Visit Webpage Email District56 (916) 627-3747  

Economic Development

Visit Webpage Email Economic Development (916) 627-3347  

Facilities and Fleet

  Email Facilities (916) 627-3443  


Visit Webpage Email Finance (916) 478-3623 (916) 691-3182


Visit Webpage Email Housing (916) 478-2254  

Human Resources

Visit Webpage Email Human Resources (916) 627-3224  

Information Technology

  Email IT (916) 478-2268  

Operations and Maintenance

Visit Webpage Email Operations and Maintenance (916) 687-3005  

Public Works

Visit Webpage Email Public Works (916) 478-2256  

Public Affairs

Media Inquiries
Visit Webpage Email Media
Email Events
Media: (916) 478-2206
Events: (916) 478-3632

Planning and Development

Planning Webpage

Development Services Webpage
Email a Planner

Email Development Services
(916) 478-2265 (916) 691-3175

Police Department

Visit Website Email the Police Department (916) 714-5115
or (916) 478-8100

Recycling and Waste

Visit Webpage Email Recycling and Waste (916) 478-2228  

Risk Management

Visit Webpage Email Risk Management (916) 478-2250 (916) 627-4250


Visit Webpage Email Transit (916) 478-2227  

Utility Billing

Visit Webpage   (916) 635-2500  
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