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Allied Waste Customer Service:
(916) 635-2500
City of Elk Grove Utilities Billing Division:
(916) 478-3642
Utility Billing
Current Updates and News
| Property Tax Levy Notice |
Did you buy a foreclosed home? Did you receive a notice from the City? Notices were mailed out in late May and early June informing property owners that their delinquent utilities would be transferred to the property tax roll in August 2008. If you purchased a home in that timeframe and it was previously foreclosed by a bank or financial institution, you may not have received one of these letters. If you would like to verify that there are no City of Elk Grove delinquencies associated with the property that you purchased, please contact the City of Elk Grove Utility Billing Department. If you are a new property owner and there are delinquent utilities scheduled to be transferred to the property tax roll, you may be entitled to relief. Please call (916) 478-3642 for more information.
| July 2008 Bill Messages |
New Rates Effective July 1, 2008
The 2008-2009 Fiscal Year utility billing rates are in effect as of July 1st, 2008. For details, please visit our website at www.elkgrovecity.org/utilities. You can find the new rate information on the left side of the page. Due to fiscal year end, your bill has been slightly delayed this month. You still have 45 days to pay from the date on the bill.
Wondering if you have the right cart size for your family? The City offers three trash cart sizes: 32 gallon (for a 1-2 person household), 64 gallon (for 3-5 people) and a large 96 gallon trash. Please come visit City Hall and look at the cart sizes displayed in the lobby to determine what is right for your household.
Sign Up for Automatic Bank Drafting!
Authorize your bank or credit union to pay your utility bill automatically. Simply go to our website at www.elkgrovecity.org/utilities/automatic-drafting.asp and download the required form. Please read all the directions carefully and if you have any questions, please call the Utility Billing Department at (916) 478-3642.
| Billing Cycle Change |
The City has decided to postpone the transfer of some utility customers to a second billing cycle. You will see no changes in your utility billing dates until further notice.
| Notice of Proposed Increase to Solid Waste Service Rates and Public Hearing |
The Elk Grove City Council will consider an adjustment to the solid waste service rates on Wednesday, June 25, 2008, 6:00 p.m. in the Council Chambers at City Hall (8400 Laguna Palms Way, Elk Grove). This notice describes how to file a protest against the proposed rate increase.
The City of Elk Grove continues to offer you outstanding solid waste, greenwaste and recycling service for one of the lowest rates in the region. The proposed service rate adjustment is due to the provider, Allied Waste Services, being entitled to an annual adjustment in their rates as part of providing services to City residents.
There are no other increases being considered at this time only the contractually obligated rate adjustment paid to Allied Waste Services, the average resident will experience a $0.56 increase in their monthly rate.
| Claim Your Utility Billing Refund Check |
The City of Elk grove makes every effort to refund all utility accounts that have been terminated due to the sale of a home. Often times we cannot contact you because a forwarding address was not provided. Please check this list to see if you are due a refund check. If you see your name on this list and would like to contact us to receive your check, please email us at utilitybilling@elkgrovecity.org. Please include your name, contact information, and correct mailing address so that we may contact you.
Previous Special Messages:
Last updated: 8/1/08 2:59 PM
