Allied Waste Customer Service:
(916) 635-2500
City of Elk Grove Utilities Billing Division:
(916) 478-3642
Utility Billing
Previous Updates and News
- Utility User Tax Public Meetings
- New Rates Effective July 1, 2010
- May 2009 Bill Message
- Click here to view "Proposed New Rates Effective July 1, 2009."
- January 2009 Bill Message
| Utility User Tax Public Meetings |
The City of Elk Grove will hold three public outreach meetings to discuss Utility User Tax (UUT). The meetings will discuss the purpose of the UUT, the need to modernize the language to reflect technological advances and changes in state and federal law, possible expansion of the policy as well as a possible reduction of the rate.
The public meetings will be held as follows:
- Thursday, March 25 at 6:00 p.m.
Senior Center of Elk Grove, 8830 Sharkey Avenue
- Tuesday, March 30 at 6:00 p.m.
Elk Grove City Hall Council Chamber, 8400 Laguna Palms Way
- Tuesday, April 6 at 6:00 p.m.
Todo Un Poco restaurant, 9080 Laguna Main Street
| May 2009 Bill Messages |
Change in online payment address!
Due to a software upgrade, the old website address for online payments has been changed. This will not affect you if you access the Elk Grove online payment screen through the main page of the City of Elk Grove website. However, if you have bookmarked the specific page to access online payments, the new website address to bookmark is: https://c2g.aspgov.com/elgrc2gcx/Index.jsp
If you have any questions about this, please feel free to call the City of Elk Grove Utility Billing Department at (916) 478-3642.
Correspondence
All correspondence (address/ownership changes, billing disputes) must be sent directly to the City of Elk Grove Utility Billing Department, at the address listed on the top of your bill. We cannot guarantee that notes or changes on payment stubs will reach us when mailed to the Payment Processing Center.
Check Your Cart!
Wondering if you have the right cart size for your family? The City offers three trash cart sizes: 32 gallon (for a 1-2 person household), 64 gallon (for 3-5 people) and a large 96 gallon trash. Please come visit City Hall and look at the cart sizes displayed in the lobby to determine what is right for your household.
| January 2009 Bill Messages |
Look Inside Your January Utility Bill for your
2009 Recycling and Neighborhood Cleanup Calendar!
Got Trees?
Allied Waste Services will provide curbside pick up of holiday trees on your green waste pick up day the weeks of December 29th and January 12th. If your holiday tree is taller than six feet, please cut it into 3-foot or shorter pieces. You may put the trimmed pieces into your green waste cart, if they fit into the cart with the lid closed. If the lid won’t close with the tree inside, please leave the tree pieces outside the cart by the curb.
Please Note:
During this windy season, please put carts out early the morning of your pick-up (instead of the night before) and make sure cart lids close completely to avoid causing debris to blow around your neighborhood.
2008:
| Property Tax Levy Notice |
Did you buy a foreclosed home? Did you receive a notice from the City? Notices were mailed out in late May and early June informing property owners that their delinquent utilities would be transferred to the property tax roll in August 2008. If you purchased a home in that timeframe and it was previously foreclosed by a bank or financial institution, you may not have received one of these letters. If you would like to verify that there are no City of Elk Grove delinquencies associated with the property that you purchased, please contact the City of Elk Grove Utility Billing Department. If you are a new property owner and there are delinquent utilities scheduled to be transferred to the property tax roll, you may be entitled to relief. Please call (916) 478-3642 for more information.
| July 2008 Bill Messages |
New Rates Effective July 1, 2008
The 2008-2009 Fiscal Year utility billing rates are in effect as of July 1st, 2008. For details, please visit our website at www.elkgrovecity.org/utilities. You can find the new rate information on the left side of the page. Due to fiscal year end, your bill has been slightly delayed this month. You still have 45 days to pay from the date on the bill.
Wondering if you have the right cart size for your family? The City offers three trash cart sizes: 32 gallon (for a 1-2 person household), 64 gallon (for 3-5 people) and a large 96 gallon trash. Please come visit City Hall and look at the cart sizes displayed in the lobby to determine what is right for your household.
Sign Up for Automatic Bank Drafting!
Authorize your bank or credit union to pay your utility bill automatically. Simply go to our website at www.elkgrovecity.org/utilities/automatic-drafting.asp and download the required form. Please read all the directions carefully and if you have any questions, please call the Utility Billing Department at (916) 478-3642.
| Billing Cycle Change |
The City has decided to postpone the transfer of some utility customers to a second billing cycle. You will see no changes in your utility billing dates until further notice.
| Notice of Proposed Increase to Solid Waste Service Rates and Public Hearing |
The Elk Grove City Council will consider an adjustment to the solid waste service rates on Wednesday, June 25, 2008, 6:00 p.m. in the Council Chambers at City Hall (8400 Laguna Palms Way, Elk Grove). This notice describes how to file a protest against the proposed rate increase.
The City of Elk Grove continues to offer you outstanding solid waste, greenwaste and recycling service for one of the lowest rates in the region. The proposed service rate adjustment is due to the provider, Allied Waste Services, being entitled to an annual adjustment in their rates as part of providing services to City residents.
There are no other increases being considered at this time only the contractually obligated rate adjustment paid to Allied Waste Services, the average resident will experience a $0.56 increase in their monthly rate.
| Claim Your Utility Billing Refund Check |
The City of Elk grove makes every effort to refund all utility accounts that have been terminated due to the sale of a home. Often times we cannot contact you because a forwarding address was not provided. Please check this list to see if you are due a refund check. If you see your name on this list and would like to contact us to receive your check, please email us at utilitybilling@elkgrovecity.org. Please include your name, contact information, and correct mailing address so that we may contact you.
Last updated: 6/30/10 11:56 AM
