City of Elk Grove

Utility Billing Division

Contact Us

 

Customer Service
8401 Laguna Palms Way
Elk Grove, CA 95758
(916)478-3642

Hours of Operation:
Monday - Friday
8:00 a.m. - 5:00 p.m.
(Except major holidays)
 

For Service Related Questions Call: For Billing Questions Call:
Allied Waste Customer Service
at (916) 635-2500		 City of Elk Grove Utilities Billing at
(916) 478-3642
Call Allied Waste for cart size changes, extra pickups, neighborhood clean-up, driver/service related issues. Call the City of Elk Grove Utility Billing for billing questions, payment inquiries, new service start-ups, address/name changes.

 

Utility Billing Contact Form
Form Name:  
Name as it appears on your Utility Invoice (Last, First):  
Account Number (please include the hyphen):  
Service Address:  
City:
State:
Zip Code:  

Type of Request:

Name Correction
 Billing Question
 Storm Drainage Question

Corrected Name:
We are currently only able to process name corrections. Legal name changes must be processed by bringing the appropriate documentation into the CITY OF ELK GROVE Utility Billing Division office.
Comments/Questions regarding your Garbage or Storm Drain billing:
 
How would you like to be contacted regarding the resolution of your issue?
Please call me back.  Call back number:  
Please e-mail me back. E-mail address:  

If you are unable to send this form to the City via e-mail, please print out this form and mail it or drop it off at the following address:

City of Elk Grove
Attn: Utility Billing Division
8401 Laguna Palms Way
Elk Grove, California 95758
Main Number: (916) 478-3642
Fax Number: (916) 683-1256

 

Printable Form PDF File
Utility Billing Contact Form Requires pdf readerutility-billing-contact-form.pdf

 

Requires pdf readerClick here to download reader.

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City of Elk Grove . 8401 Laguna Palms Way . Elk Grove, California 95758 . 916.683.7111 . Fax 916.691.2001