Utility Billing

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Pay your bill online.  To make a one time online payment or set up a recurring auto-payment

online bill pay
Click here to make online payments

Note this link is for Online Bill Payment Options only.  To sign up for Paperless Electronic Billing, click the image on the right side of the page.

NEW
Paperless Electronic Billing (email billing)! 
Tired of paper?  Want to help reduce paper waste?

Paperless Electronic Billing

Note this link is for Paperless Electronic Billing Only.  To make Online Bill Payments click the image on the left side of the page.
Not sure?  Click here for more information.

Click here to view: NEW RATES EFFECTIVE JULY 1, 2011

Solid Waste and Storm Water Billing
Customer Service
8401 Laguna Palms Way
Elk Grove, CA 95758
(916) 478-3642
Hours of Operation:
Monday - Friday
8:00 a.m. - 5:00 p.m.
(Except major holidays)

For Service Related Questions Call:

Allied Waste Customer Service
(916) 635-2500

Call Allied Waste for cart size changes, extra pickups, neighborhood clean-up, driver/ service related issues.

For Billing Questions Call:

City of Elk Grove Utilities Billing
(916) 478-3642

Call the City of Elk Grove Utility Billing for billing questions, payment inquiries, new service start-ups, address/name changes.

To apply for a Service Interruption, which includes Property Vacancy, Foreclosures and Distressed Properties, click here.

Form Name PDF File*
Resolution No. 2010-117 Requires pdf reader Download
Service Interruption Policy Requires pdf reader Download
Homeowner Request for Service Interruption Adobe file Download
Agent Request for Service Interruption Adobe file Download
Service Application Adobe file Download

Requires free pdf reader. Click here to download reader.