Online Services

Online Tools

The City of Elk Grove is proud to present our residents and businesses with this convenient and quick way to access online specific government information from anywhere you can reach the Internet. If you prefer to reach a live person, please call City Hall during normal business hours. Listed below are the different departments that have online access available. Please check back frequently as we are adding new services to better serve our residents.

Electronic Plan Checking (E-Plan)

The Electronic Plan Checking program (E-Plan) is a feature to assist in streamlining the process of building plans being reviewed in house by the Building, Planning, and Public Works Department’s.

GIS Online Mapping Tools

Online GIS mapping allows residents to gain access to a collection of geographic information that includes GIS map layers, aerial photography, property information, as well as a variety of digital static maps and an interactive web application. You can use the Property Information to search for addresses, parcel numbers, zoning, garbage service day, and monthly neighborhood pickup. The Crimes Analysis tool enables residents to view recent crime locations in your neighborhoods.

Online Building Permits

Our online building permit services are currently unavailable as we upgrade our software. Please check back later for new instructions and links. If you need assistance please call 916-478-2235.

Online Business Licenses

Online Business Licenses enables citizens to complete routine licensing tasks over the Internet. You can renew your general business license online by using the PIN number that was included on your renewal notice. You may also apply for a new business license by completing our online form which will be routed for review and approval.

Renew your general business license:
We are currently upgrading our Business License Software. Online renewals are unavailable and we apologize for the inconvenience. We will update the links and directions as soon as everything it back online.

Online Police Department Reporting

You can check traffic, search for a sex offender and report various police information online. There are also valuable resources and links you can access from this website.

Online Service Requests

Online Service Requests allow you to enter service requests online and track their progress! You will need to create an online account first and then you enter service requests to multiple City departments.

Online Utility Billing Account

Online Utility Billing provides customers the ability to view their utility bills over a secure Internet connection. Customers can also view comprehensive, current account information, billing history, and payment history. You can also print out your current bill, and make a payment.