Welcome to Ask Elk Grove
The City offers a customer service program called Ask Elk Grove, that connects residents with specially-trained customer service representatives ready to assist with non-emergency City service requests. This includes items from potholes to stray animals, street lights to trash collection and everything in-between.
Ask Elk Grove helps make local government open and accessible to everyone. It opens the doors to City Hall. Our goal is to provide the best customer service possible and get you the help or information you need - quickly and easily. Below is a variety of ways to contact us.
Contact Us
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| Dial: |
916-691-CITY (2489)
Monday through Friday
8:00 a.m. until 5:00 p.m.
(Please continue to dial 9-1-1 for emergencies.) |
| TTY Number: |
888-435-6092
Monday through Friday
8:00 a.m. until 5:00 p.m.
(Please continue to dial 9-1-1 for emergencies.) |
| After Hour Phone Numbers |
9-1-1 for Emergencies
Non-Emergency Police 916-714-5115 24 Hours/365 Days a Year
916-687-3005 Public Works Emergency Number |
| Email: |
Ask Elk Grove at askelkgrove@elkgrovecity.org.
Email will be promptly checked and responded to during normal business hours. |
| Online: |
Submit your service request online using the form below or track your request here. |
| Mobile Phone App: |
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