Utility Billing

Utility Billing

We apologize for the delay in responding to your calls regarding the delinquency notice you received for utility billing for trash, recycling, and green waste. Our Cashiering Department has received a large number of calls regarding this issue and we are putting in extra effort in getting back to everyone. Please be assured that if money is owed and paid by July 27, the account will not be forwarded to the Sacramento County Tax Collector.

As of July 1, 2017, there is a single point of contact for all service-related and billing inquiries. In addition, your City Utility bills will be issued by Republic and you can make your payments directly to Republic. The City of Elk Grove and Republic Services are working together to make this transition as smooth and worry-free for our customers as possible.

For inquiries regarding bills
issued by the City

Call (916) 627-3279

Walk In Payment

8401 Laguna Palms Way, Elk Grove, CA 95758
Phone: (916) 627-3279

Hours of Operation:
Monday - Friday, 8:00 a.m. - 5:00 p.m
(Except major holidays)

Setup bill pay with Republic Services

Set up bill pay online or call (916) 635-2500

Contact Information

Service & Billing* Inquiries

  • Need a cart replacement?
  • Have a missed pickup?
  • Need to schedule a pickup?
  • Service issues?
  • Have questions about your trash bill issued by Republic Services?
  • Need to make a payment?
  • Need to request a service interruption?
  • Need to start new service?

*For bills issued by Republic Services

Call Republic Services: (916) 635-2500

Monday - Friday 8am - 5pm
(Except major holidays)

Billing / For bills issued by the City of Elk Grove:

  • Have questions about your bill issued by the City of Elk Grove?

Call City of Elk Grove: (916) 627-3279

Monday - Friday 8am - 5pm
(Except major holidays)

Storm Drain Utility Fee Questions:

  • Questions about storm drain zoning?
  • Questions about rates relating to your zone?

Call City of Elk Grove: (916) 627-3279

Monday - Friday 8am - 5pm
(Except major holidays)

© 2018 City of Elk Grove