COVID-19 City Hall is here for you! While our public buildings are closed, our services and staff are still working. Please email or call us as usual. COVID-19 Updates

COVID-19 (2019 Novel Coronavirus)

COVID-19 Change in service: In accordance with the directive released by Sacramento County Public Health Department, City Hall was closed to the public effective March 19. Staff are still available via phone and email. Learn more about changes to city services.


What is the City Doing?

As both an employer and a local government agency, the City is implementing the following measures in response to COVID-19:

COVID-19 Cases

Source: Sacramento County Department of Health Services 04/03/2020

Elk Grove
43 Cases
3 Deaths
Sac County
390 Cases
10 Deaths
  • Updates from the Mayor. 
  • Participating in conference calls with the county and regional response agencies to stay up to date and prepared to implement strategies to protect and inform the community.
  • Sharing information with residents through our communication channels.
  • Postponing or canceling non-essential events. Learn about event changes.
  • Increasing the frequency and intensity of public transit bus cleaning with our transit contractor, SacRT. Learn about transit changes.
  • All City facilities have closed to the public. Essential services including law enforcement, public transit, trash service and recycling, some public works functions, and essential administrative functions remain operating.
  • City staff who can work from home are doing so and those employees who are at City facilities are adhering to social distancing guidelines.
  • Public spaces at City Hall are being wiped down and disinfected at higher frequencies to prevent the spread of germs.
  • The City intends to provide as many services as possible to our residents. Staff phones and emails will also be monitored remotely. Residents can also report many issues through our website.
  • The Elk Grove Police Department is tasked with enforcing the Public Health Order. However, there is no desire to make arrests for violating the order. Instead, the Police Department will focus on education and trying to keep everyone safe. Enforcement of the order will be a last resort and a violation of order could result in a citation or fine.
  • Animal Services has discontinued all services except lost pet redemption and stray animal sheltering. Animal Service Officers will respond to emergency calls for service including dangerous dogs, sick or injured animals, police assistance, animals creating a hazard, bite reports, animal cruelty investigations, domestic animals in the roadway and dead animal disposal.
  • Staff are continuing to update this page and social media platforms with the latest information.

Stay informed, stay calm, and stay home. Together we can get through this. For a statewide perspective, visit the California’s COVID-19 Coronavirus Response website.


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